Browsing Revista Visión de Futuro by Subject "Process improvement"
Now showing items 1-2 of 2
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Improvement of key processes through the analysis of value added in technology- based companies a single project productions of the wáter sector in Cuba
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2011-12-20)In this paper, we present the main results of research designed to improve key business processes, using a procedure designed for this purpose, and which includes among its main stages, the analysis of value added by ... -
Procedure to improve service delivery DHL courier express company belonging to the Cienfuegos post office
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2014-12-19)The present article shows the main results of a research aimed to improve the DHL Express delivery service. A procedure, which includes the identification of issues that affect client satisfaction, selection of root causes ...