Management by results in the modernization of municipal public management

Abstract

The objective of this review article was to analyze the results-based management model to improve the modernization of public management in municipalities, with a descriptive approach, the bibliographic review technique, the explanatory and inductive method, having reviewed studies related to the topic raised. that have scientific rigor and whose publication is recent; They demonstrate that the characteristics of management for results in municipal management, is focused on public action to optimize processes that achieve the maximum effectiveness, efficiency and effectiveness of their actions to achieve the government objectives of improving citizen well-being; and the characteristics of the modernization of municipal public management, is supported by various administrative systems linked to each other, and it is rather the procedural and attitudinal factor of the servers that limit an effective implementation. It is concluded that management by results will allow state public agencies to provide quality services, where the modernization of public management allows better use of administrative systems, which are reflected in the correct use of public resources, where our main indicator is the satisfaction of the population.