The construction process and application of a quality-innovation relationship model

Abstract

This paper describes the construction and application of a relationship model between the quality and innovation variables in the context of the agricultural machinery industry in Mexico. The model allows the degree of maturity of each of the variables to be weighted, assigning a value to each component and element to analyze their relationship. Thus, the construction process is presented in four stages and its application in an agricultural machinery manufacturing company located in Mexico. It shows that quality positively but indirectly affects innovation, through the strengthening of the intermediate variable that drives innovation. Furthermore, results suggests that quality promotes incremental rather than radical innovation, by driving rational innovation, in which companies can ensure commercial viability. Finally, the limitations of the work are exposed in the work and its validation through the application in other industries and contexts is suggested