Search
Now showing items 1-1 of 1
CRM as a tool for customer service in the organization
(Universidad Nacional de Misiones. Facultad de Ciencias Económicas. Programa de Posgrado en Administración, 2012-12-20)
The service is the fundamental experience that takes place in the contact between the organization and the customer. From the adequately perform of this relationship depends re- tention or loss of a customer. Therefore, ...